For issues with your Destiny One swipe terminal:
Please contact the Wells Fargo Merchant Services terminal help desk at 1-800-622-0842 and explain what is happening with the terminal.
You will need the Destiny One Merchant ID: 015023180993 (this information should be listed on a sticker on the back or side of your terminal).
If prompted for the business telephone number, enter 612-626-6095.
You may also need the U of M tax ID (41-6007513) and/or the banking information for the terminal (say "Wells Fargo account ending in 8991").
You may be asked to verify business name/address. Since the terminal is associated with DORS, they would be looking for the DORS merchant information:
U OF M-CONTLEARNING OS
106 Pleasant St SE
Minneapolis MN 55455
Thermal paper for swipe terminals:
While this can be ordered from Wells Fargo Merchant Services, it is available in UMarket for a better price. Search for:
Single-Ply Thermal Paper Rolls, 2 1/4" x 55 ft, White, 50/Carton
Self Help Resources: