The AHC determined that our previous registration system would no longer be supported. The Director of CDE decided we'd move forward with the DORS registration system.

DORS has allowed us to give our learners more control over their registration and the content in their learner portal. Due to staff reductions in our Department, we've also been able to move entirely to an online registration system. We no longer accept phone or mail-in registrations, however, we can assist someone who needs help registering by taking their demographic and payment information over the phone. We then process the data via our credit card terminal and enter the registration information in DORS.

We’ve also implemented the ability for learners to download their completion documentation from their profiles. We no longer create individual completion documentation and email it to our participants. The addition of this feature has resulted in significant savings in staff time.

The DORS help team is fantastic. They provide easy-to-follow documentation and have individuals with expertise in various areas of DORS (conference manager vs curriculum manager, reporting, etc.) 

First, determine the answers to these questions:

• Do your users register and pay for their own training?
• Does a business register and pay for its members?

The answers to these questions will help determine whether setting your registration site using Curriculum Manager or Conference Manager is best.

Second, train, train, train – in the appropriate content area. The training courses and resources are outstanding. The more you review the information as you implement and use DORS, the more familiar you will become with the process and options available.