For issues with your Destiny One payment card terminal:
Do not call the support number listed under Help on clover.com. The University of Minnesota has a dedicated support line, as follows.
*Clover Major Account Support Line*
#1. Clover Major Accounts – 844-506-8186
#2. Option 2 and input the Merchant ID (MID) for the location
#3 Provide the University of Minnesota case number to the support representative, even if they do not request it from you. They should not request additional information from you if you provide them with the case number.
The dedicated support number, MID, and case number are located on the back of your payment card device.
Self Help Resources: